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This Virtual Directory may not exist if you have not setup the ability to reset passwords via Outlook Web Access (OWA). IPV6 Please make sure that IPV6 is NOT installed on your server as this is known to break Activesync.
(Start [type] [press enter]) Right-click on your Local Area Network Connection and choose Properties.
Whilst Activesync will work with Exchange 2003 Service Pack 1, Service Pack 2 makes it a whole lot easier!
To check if you have it installed, open up Exchange System Manager (Start System Manager).
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Most often – this is not required, but I have seen instances where simply adding this info has made Activesync work. If any version other than 1.1 is selected, please change it to v 1.1.4322. On the Web Site tab, in the Connections section, click the Enable HTTP Keep-Alives check box and click OK 7.
If you make any changes to IIS, you will need to reset IIS settings.So, here is my guide to solving (most) Exchange 2003 and Activesync issues: Pre-Requisites: 1.Make sure that you have Exchange Server 2003 Service Pack 2 Installed.Please click on Start, Run and type IISRESET then press enter.SSL Certificate Make sure that the name on the SSL certificate you have installed matches the Fully Qualified Domain Name (FQDN) that you are connecting to for Active Sync – for example, mail.